Shipping policy
Shipping Policy
Standard Delivery Time All orders are shipped within a minimum of 10 business days from the date of purchase.
Delivery Times by Country & ProductDepending on your destination country and the product ordered, delivery times may vary:
- Some destinations or products may require 3 to 5 additional business days
- Other destinations or products may be delivered faster than the standard timeframe
We recommend checking your order confirmation for a more specific estimate. If you have any questions about your delivery, feel free to contact us.
Order Processing & Shipping Delays
Unexpected Delays: On rare occasions, delays may happen during order processing, which could affect the estimated shipping times listed for each product.
Holiday Season Delays
- During peak shopping seasons (like the holidays), there may be delays due to the high volume of orders.
- We do our best to keep processing times on track, but please note that shipping may take longer during these periods.
- Customer Notification: If your order is affected by any delay, we’ll keep you informed with email updates on the status of your shipment.
Third-Party Shipping Carrier Delays
- Please note that we are not responsible for any shipping delays caused by third-party carriers such as Bpost DHL, FedEx, or others.
- If a shipping delay occurs due to the carrier, we cannot offer a refund or compensation for the delay.
Our Commitment
- We are committed to processing and shipping orders as quickly as possible. We appreciate your patience and understanding if any unexpected delays occur.
If you have any questions about your order, feel free to reach out to our customer support team